Aarogyam by Aabind

At Aarogyam by Aabind, transparency is foundational to the trust our patients, healthcare providers,and partners place in us. We are committed to protecting your personal information and ensuring that your healthcare data is handled with the highest standards of privacy, security, and regulatory compliance.

Our Commitment

Data Security

End-to-end encryption and industry-grade access controls.

No Data Selling

We never sell, rent, lease, or monetize your personal or healthcare information.

Your Control

Access, correct, download, or request deletion of your data at any time, subject to applicable legal requirements.

1. Introduction

Welcome to Aarogyam by Aabind, a healthcare journey management platform owned and operated by Global Health Opinion Inc.

Aarogyam by Aabind enables patients to access healthcare services including appointment booking, telemedicine consultations, health record management, diagnostics, pharmacy services, and healthcare journey support through digital platforms.

This Privacy Policy explains how we collect, use, disclose, process, store, and protect your information when you use our website, mobile applications, patient portals, and related healthcare services.

By accessing or using Aarogyam by Aabind, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Platform & Developer Information

3. Information We Collect

We collect only the information necessary to provide safe, effective, secure, and personalized healthcare services

A. Personal Identification Information

We may collect:

B. Health & Medical Information

We may collect:

C. Financial Information

We may collect:

Note: Payment card details are processed through PCI-DSS compliant payment gateways. We do not store complete card information.

D. Technical & Usage Information

We automatically collect:

E. Location Information

With your consent, Aarogyam by Aabind may collect location information to:

Location access is optional and collected only after permission is granted.

4. Permissions Used by the App

To provide healthcare services, the application may request the following permissions:

Camera Permission

Used for:

  • Telemedicine Consultations
  • Uploading Medical Reports
  • Uploading Profile Photographs
  • Identity Verification

Microphone Permission

Used for:

  • Audio Consultations
  • Video Consultations
  • Communication with Healthcare Professionals

Storage / Media Access Permission

Used for:

  • Uploading Healthcare Documents
  • Downloading Prescriptions
  • Saving Healthcare Reports
  • Sharing Medical Records

Location Permission

Used for:

  • Facility Discovery
  • Navigation Support
  • Emergency Healthcare Services

Notification Permission

Used for:

  • Appointment Reminders
  • Prescription Alerts
  • Healthcare Updates
  • Service Notifications

Internet Access

Internet access is required for application functionality and secure communication.

5. How We Use Your Information

We use information for legitimate healthcare and operational purposes, including:

No Marketing Without Consent:

We do not send promotional communications without your explicit consent.

6. Data Sharing & Disclosure

Your information is shared strictly on a need-to-know basis.

Healthcare Service Providers

Information may be shared with:

Only information necessary to provide healthcare services will be shared.

Insurance Providers

Information may be shared to:

Payment Service Providers

Secure payment processors receive only the information necessary to process transactions.

Technology Service Providers

We may engage:

These providers are contractually required to protect your information.

ABDM / National Health Authority

Where you provide consent and link your ABHA ID, healthcare information may be exchanged within the ABDM ecosystem.

Legal & Regulatory Authorities

Information may be disclosed where required by:

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